Payment Policy

Welcome to purchase our products at btbccp.com. To ensure your shopping experience, we provide a variety of safe and convenient payment methods to ensure that your transaction is completed smoothly. The following is a description of our payment policy:

1. Payment method

We support the following payment methods:

Credit/debit card (Visa, MasterCard, American Express, etc.)

PayPal

Afterpay/Klarna (if installment payment is supported, you can view it on the checkout page)

All payments are made through encrypted channels to ensure your payment security.

2. Payment currency

All product prices are displayed in Canadian dollars (CAD) by default.

If the bank account in your area uses other currencies, the system will automatically convert according to the exchange rate, and the specific amount is subject to bank settlement.

3. Payment time

Customers must complete the payment when the order is confirmed.

Unsuccessfully paid orders will be automatically cancelled after being retained in the system for a short time. It is recommended to complete the payment in time to ensure that the product inventory and price remain unchanged.

4. Transaction security

To protect your information security, we use international standard encryption technology to process all payment information.

btbccp.com will not store your bank card number or payment password, and all payments are completed through third-party payment platforms.

5. Payment failure or problem handling

If you encounter problems with your payment (such as payment failure, repeated deductions, network abnormalities, etc.), please:

Check whether the bank card information is correct;

Check whether the international payment function is enabled (some credit cards may limit cross-border payments);

Try again with other payment methods;

Contact our customer service email: service@btbccp.com, we will help you solve the problem as soon as possible.

6. Invoice and payment voucher

If you need an electronic invoice or payment voucher, please contact our customer service by email after placing an order, and we will provide it within 1-2 working days.

Online Customer Service